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Questions about how to access your serial number       Click on a question or click here to reveal all answers

-I ordered Dream Aquarium but haven't yet received my serial number

We would definitely recommend first checking your Junk Mail to see if it may have ended up there. If you still don't have it you can simply use the email you used to purchase in order to retrieve it. Click here


-I am a purchased user and would like to retrieve my serial number

-I'd like to change the email address assocated with my serial number. How do I do that?

-I want to retrieve my serial number but don't have access to my original email account anymore, or your retrieval system doesn't recognize me.


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