Help and FAQ

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Answers to questions about our product:       Click on a question or click here to reveal all answers

-Can I try Dream Aquarium for free? Tell me about the trial version.

-My Dream Aquarium isn't working properly.

-What features are unlocked in the full version?

-Are there extra fish or tanks available for Dream Aquarium?

-Will my license expire? Is this a one-time fee?

-Is it possible to purchase Dream Aquarium on CD?

-Does my computer need to be on the internet to run Dream Aquarium?

-Do I need to have the full version of Dream Aquarium to purchase creature packs?

-I would like to know more about creature packs and add-ons

-Can the same serial number be used on both mac and PC?

-Do I get free upgrades?

-How can I get the latest update?

-I have several computers at home, and I'd like to have Dream Aquarium on all of them. Do I need to purchase multiple licenses?

-Can i give my serial number out to friends?

No, if you give out your serial number you run the risk of having it spread beyond your control. Your serial number has your email address encoded within it. This means that if someone using your license sends us an error report, we end up sending responses to your email address. As well, other users may pose as you and take control of your license by changing the email address associated with it. If a serial number becomes flagged as having been used on too many computers, we reserve the right to cancel that license and it will no longer work in future updates.


-Do you offer telephone support?

-I'd like to give a license as a gift. How do I do that?

-Can Dream Aquarium be used as an active desktop?

-Are there plans for a marine aquarium?

-Does the aquarium work in multiple-monitor mode?

-Is Dream Aquarium available as video on DVD or Blu-Ray?

-Will Dream Aquarium run as an app on my fancy new TV?

-Is there an instruction manual for Dream Aquarium?

-Is there a discussion forum for Dream Aquarium?


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