Help and FAQ

Main Help Menu

Activation Problems

-I have my serial number email but don't know where to enter it.

-I have entered my serial number but it's still in trial mode.

-When I type my serial number it says it's not valid.

-When entering my serial number I get an error which says I am 'no longer a registered user'.

This usually means one of two things:
a) You've been running a pirated version that has become disabled.
b) You may have lost your license due to it being activated on too many machines. We are willing to listen to explanations, but reactivation will be at our discretion. We have detailed logs of all full-version activations.


-My Dream Aquarium isn't working properly.


Question not answered? Please contact us



home   download   purchase   faq   forum   contact