Help and FAQ
Main Help Menu
Answers to questions about our product: Click on a question or click here to reveal all answers
-Can I try Dream Aquarium for free? Tell me about the trial version.
-My Dream Aquarium isn't working properly.
-What features are unlocked in the full version?
-Are there extra fish or tanks available for Dream Aquarium?
-Will my license expire? Is this a one-time fee?
-Is it possible to purchase Dream Aquarium on CD?
-Does my computer need to be on the internet to run Dream Aquarium?
-Do I need to have the full version of Dream Aquarium to purchase creature packs?
-I would like to know more about creature packs and add-ons
-Can the same serial number be used on both mac and PC?
-Do I get free upgrades?
-How can I get the latest update?
You have two options:
a) Re-download the trial installer. This is the more extreme option but if you're having some difficulty with your current install we definitely recommend this.
We recommend uninstalling what you have before reinstalling.
If you're a full version user you will automatically be re-upgraded to the full version when it installs. Dream Aquarium will remember your tank setups so you won't lose your settings. To get the latest installer click here.
b) Do an update using our updater
ON WINDOWS: Click on your Window START button and choose "All Programs" -> "Dream Aquarium" -> "Check for Updates"
ON MAC: Open your Sytem Preference and choose Desktop & Screen Saver. With Dream Aquarium selected, press the Settings (or Options) button and then "Check for Updates"
-I have several computers at home, and I'd like to have Dream Aquarium on all of them. Do I need to purchase multiple licenses?
-Can i give my serial number out to friends?
-Do you offer telephone support?
-I'd like to give a license as a gift. How do I do that?
-Can Dream Aquarium be used as an active desktop?
-Are there plans for a marine aquarium?
-Does the aquarium work in multiple-monitor mode?
-Is Dream Aquarium available as video on DVD or Blu-Ray?
-Will Dream Aquarium run as an app on my fancy new TV?
-Is there an instruction manual for Dream Aquarium?
-Is there a discussion forum for Dream Aquarium?
Question not answered? Please contact us